Privacy Policy

Last Updated:

Introduction

At Wrizelonchex, we are committed to protecting your privacy and personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, contact us, or participate in our collage workshops and art sessions. We comply with the General Data Protection Regulation (GDPR) and Danish data protection laws.

By using our website and services, you agree to the collection and use of information in accordance with this policy. If you do not agree with our policies and practices, please do not use our services.

Information We Collect

Personal Information

We may collect personal information that you voluntarily provide to us when you:

  • Fill out a contact form on our website
  • Register for a workshop or art session
  • Subscribe to our communications
  • Communicate with us via phone or email
  • Visit our physical studio location

The personal information we collect may include:

  • Name and contact information (email address, phone number, postal address)
  • Payment and billing information when you book sessions
  • Session preferences and attendance records
  • Communication preferences
  • Any other information you choose to provide

Automatically Collected Information

When you visit our website, certain information about your device and browsing actions may be automatically collected. This information may include:

  • IP address and browser type
  • Operating system and device information
  • Pages viewed and links clicked
  • Date and time of visits
  • Referring website addresses

This information helps us understand how visitors interact with our website and improve user experience.

How We Use Your Information

We use the information we collect for various purposes, including:

  • Providing, operating, and maintaining our website and services
  • Processing workshop registrations and session bookings
  • Responding to your inquiries, questions, and requests
  • Sending you confirmations, updates, and administrative information
  • Improving and personalizing your experience with our services
  • Understanding how our website and services are used
  • Developing new features and offerings
  • Preventing fraud and ensuring security
  • Complying with legal obligations
  • Communicating with you about upcoming workshops, sessions, and relevant information (with your consent)

Legal Basis for Processing

Under the GDPR, we process your personal data based on the following legal grounds:

  • Consent: When you provide explicit consent for us to process your personal information for specific purposes
  • Contract Performance: When processing is necessary to fulfill a contract with you, such as providing workshop services you've registered for
  • Legitimate Interests: When we have a legitimate business interest, such as improving our services, provided this does not override your rights and freedoms
  • Legal Obligations: When we need to process your data to comply with legal requirements

How We Share Your Information

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

  • Service Providers: We may share information with trusted third-party service providers who assist us in operating our website, conducting our business, or servicing you, such as payment processors or email service providers. These parties are obligated to keep your information confidential and use it only for the purposes we specify.
  • Legal Requirements: We may disclose your information if required to do so by law or in response to valid requests by public authorities, such as a court order or subpoena.
  • Business Transfers: In the event of a merger, acquisition, or sale of assets, your personal information may be transferred to the acquiring entity.
  • Protection of Rights: We may disclose information when we believe it is necessary to protect our rights, your safety, or the safety of others, investigate fraud, or respond to legal requests.

Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

  • Secure server infrastructure and encrypted data transmission
  • Access controls and authentication procedures
  • Regular security assessments and updates
  • Staff training on data protection practices

However, please note that no method of transmission over the internet or electronic storage is completely secure. While we strive to protect your personal information, we cannot guarantee absolute security.

Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. The specific retention period depends on the nature of the information and the purpose for which it was collected:

  • Contact form submissions: Retained for up to 2 years unless you request earlier deletion
  • Workshop registration records: Retained for up to 5 years for business and accounting purposes
  • Email communications: Retained until you unsubscribe or request deletion
  • Website analytics data: Retained in aggregated, anonymized form

When personal information is no longer needed, we securely delete or anonymize it.

Your Rights Under GDPR

If you are a resident of the European Economic Area (EEA), you have certain data protection rights under the GDPR:

  • Right to Access: You can request a copy of the personal information we hold about you
  • Right to Rectification: You can request that we correct any inaccurate or incomplete information
  • Right to Erasure: You can request that we delete your personal information in certain circumstances
  • Right to Restrict Processing: You can request that we limit how we use your information
  • Right to Data Portability: You can request a copy of your information in a structured, machine-readable format
  • Right to Object: You can object to our processing of your personal information
  • Right to Withdraw Consent: If we process your data based on consent, you can withdraw that consent at any time
  • Right to Lodge a Complaint: You can file a complaint with a supervisory authority if you believe your rights have been violated

To exercise any of these rights, please contact us using the information provided at the end of this policy. We will respond to your request within one month.

International Data Transfers

Your information may be transferred to and maintained on servers located outside of your country of residence, where data protection laws may differ. By providing your information, you consent to such transfers. When we transfer data internationally, we ensure appropriate safeguards are in place, such as standard contractual clauses approved by the European Commission.

Children's Privacy

Our services are not directed to individuals under the age of 16. We do not knowingly collect personal information from children under 16. If you are a parent or guardian and believe your child has provided us with personal information, please contact us, and we will take steps to delete such information.

Cookies and Tracking Technologies

Our website may use cookies and similar tracking technologies to enhance user experience and analyze website performance. For detailed information about our use of cookies, please refer to our Cookies Policy.

Third-Party Links

Our website may contain links to third-party websites or services that are not operated by us. We are not responsible for the privacy practices of these third parties. We encourage you to review the privacy policies of any third-party sites you visit.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. We will notify you of any significant changes by posting the new Privacy Policy on our website and updating the "Last Updated" date. Your continued use of our services after changes are posted constitutes your acceptance of the updated policy.

Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

Wrizelonchex
Mynstersvej 3
1827 Frederiksberg
Denmark

Phone: +45 22 40 40 04
Email: inquiry@wrizelonchex.world

We are committed to resolving any privacy concerns you may have and will respond to your inquiries as promptly as possible.